My AI Front Desk reviews: pricing, strengths and a simpler alternative
Short answer
If you’re reading My AI Front Desk reviews, start with what it is: a 100% AI receptionist platform that covers more than the phone: voice calls, two-way texting, a website chatbot and web forms, priced by voice minutes plus credits. Its Business-in-a-Box plan costs $99 a month, or $79 billed annually, with 200 voice minutes (as of October 2026). If what you need is simpler, every call answered well and a bill per call, AIReceptionistGo is a 100% AI alternative that does just that, with a plan that has no monthly fee.
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My AI Front Desk vs. AIReceptionistGo, side by side
Converted to the same month: 50 calls of about 2 minutes each (100 minutes). Prices as of October 2026.
| My AI Front Desk | AIReceptionistGo | |
|---|---|---|
| Who answers | AI | AI |
| Hours | 24/7 | 24/7 |
| What you pay for | Voice minutes, plus credits for other channels | Answered calls |
| A month of 50 calls | $99 (monthly) or $79 (annual) | $29 on the 50-Call Plan |
| Quiet month | Same plan fee | Pay As You Go: nothing if no calls come in |
| Channels | Phone, two-way SMS, web chat, forms | Phone, with a text to the caller when the call needs it |
| Languages | 20+ | English and Spanish |
| Setup | You set it up yourself; it says under 5 minutes | We write your call protocol for your trade; you approve it |
| Contract | None | None |
Facts checked on .
Sources
- myaifrontdesk.com/pricing, checked October 16, 2026
- myaifrontdesk.com, checked October 16, 2026
Example call
Hear how a call sounds
A comparison table only goes so far. This is an after-hours call to a plumbing shop, answered by the AI, and the summary the owner gets right after. Press play to hear it.
- It says it’s an AI up front, and again when the caller asks.
- It asks what matters, in order: what’s wrong, how urgent, who and where.
- It never promises what the owner hasn’t approved.
Example call: a leaking water heater after hours, answered by the AI.
Copperline Plumbing
Tuesday, 6:40 p.m. · after hours
Urgent
- AI
- Thanks for calling Copperline Plumbing. This is the shop’s AI assistant. How can I help?
- Caller
- Oh. Am I talking to a real person?
- AI
- No, I’m an AI assistant. I can take the details and get them to the on-call plumber. What’s going on?
- Caller
- My water heater is leaking. It’s not a flood, just a puddle that keeps growing.
- AI
- Okay. Is it still leaking right now?
- Caller
- Yes, it’s still dripping.
- AI
- Got it. I’m marking this urgent for the on-call plumber. Your name and address?
- Caller
- Megan Torres, 31 Willow Bend.
- AI
- Thanks, Megan. I’m sending this to the plumber now, and I’ll text you a confirmation.
Summary sent to you
- Urgent
- Water heater leaking, still dripping.
- Caller
- Megan Torres, 31 Willow Bend.
- Done
- Sent to the on-call plumber; confirmation text sent. No arrival time promised.
My AI Front Desk pricing, in plain numbers
From its pricing page, checked on October 16, 2026:
| Business-in-a-Box | What you get |
|---|---|
| Price | $99 a month, or $79 a month billed annually |
| Voice | 200 minutes a month; extra voice at 25 credits a minute ($0.25) |
| Texting | 400 SMS a month, two-way |
| Other channels | Website chatbot, web forms, email drafts, outbound calls (up to 20 a day) |
| Credits | 1,000 included each month, unused ones expire; auto-reload adds 1,000 for $10 |
| Trial and contract | 7-day trial, no contract |
Larger partner and enterprise plans are priced on request.
What My AI Front Desk does well
- Many channels in one place. Calls, texts in both directions, a chatbot on your site and web forms share one inbox. We don’t offer two-way texting, website chat or forms.
- Plenty of minutes for the price. 200 voice minutes covers a lot of short calls.
- Languages. It lists 20+ languages. We answer in English and Spanish.
- Fast to try. A seven-day trial, no credit card required, and it says you can go live in under 5 minutes. No contract either.
If you want one tool to run your phone, texts and website chat, it’s built for that.
Where it may be more than you need
A platform is a lot to watch. Each channel has its own monthly allowance, and anything beyond it draws on credits at a different rate per channel; the monthly credits expire, while credits you buy on reload don’t. For an owner who gets a few dozen calls a month and simply wants them answered, that’s more controls than the job needs.
AIReceptionistGo does one job: it answers your business line 24/7, in English or Spanish, asks the questions your trade needs, books appointments in your calendar, transfers calls by your rules, and sends you a summary of every call. During a call it can text the caller a link or an address if they need it. You pay per answered call: $0.99 each on Pay As You Go, with no monthly fee, or calls included on the bigger plans (see pricing). A month of 50 calls fits the 50-Call Plan at $29.
Built around the call, not the dashboard
Our call protocols come from nearly two decades of running phone reception for small businesses. That’s why setup starts with a conversation, not a settings page: your hours, your services, which calls are urgent and who gets them. We turn that into a protocol for your industry. It asks what matters, knows when to hand the call to you, and never promises a price, a date or advice you haven’t approved. The details are on our method, and the steps are on how it works.
Who should choose which
Choose My AI Front Desk if you want texting, chat and forms handled by the same AI, if you rely on outbound follow-up calls, or if your callers speak languages beyond English and Spanish.
Choose AIReceptionistGo as your My AI Front Desk alternative if the phone is where your customers reach you, you want each call handled the way a trained receptionist would, and you’d like a bill you can predict from your call count. To see what a single answered call costs at different volumes, read pay per call answering service.
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Questions about My AI Front Desk
What do My AI Front Desk reviews say?
The company also calls itself Frontdesk on its own pricing page, so reviews appear under both names; check you’re reading about the right product. Because it’s a platform, read reviews for the channels you’d actually use: an owner who relies on its texting and chat will judge it differently from one who only needs calls answered, and credit usage is where expectations differ most.
How much is My AI Front Desk per month?
As of October 2026, its Business-in-a-Box plan is $99 a month, or $79 a month billed annually, with 200 voice minutes, 400 texts and 1,000 monthly credits. Extra voice time costs $0.25 a minute in credits. Partner and enterprise plans are quoted on request. See myaifrontdesk.com/pricing for current prices.
Does AIReceptionistGo offer two-way texting or website chat?
No. We answer phone calls. During a call, the AI can text the caller something they need, such as a link or your address, but we don’t run text conversations or a website chatbot. If those channels matter to you, a platform like My AI Front Desk is the better fit.
Can I keep my number if I switch?
Yes. Your business number stays with your carrier; only the forwarding changes. If you use My AI Front Desk for texting or website chat as well, you can keep those running there and forward only your calls to us. Forwarding options are explained on call forwarding answering service.
See how your calls would be handled
If the phone is the channel that matters, click “Get started” and tell us how calls come in today. We’ll draft a protocol for your trade, and it starts answering only after you’ve approved it. More side-by-side comparisons are on compare AI receptionists.
Free setup · No contract · Cancel anytime